Terms of Service

DropQueue lets you create pre-launch waitlist pages with a referral queue, capture signups, and email your list at launch. We may add, change, or remove features over time.

You must provide accurate information and keep your login credentials secure. You may sign in with an email/password or via a third-party provider (Google, Discord). By using a third-party sign-in you also agree to that provider's terms of service. You are responsible for all activity under your account. You must be at least 18, or the age of majority where you live, to use the Service.

You own the content you publish on your drop pages and the contact data your fans submit. You are responsible for that content and for how you contact your list.

You agree not to use the Service to:

• Send unsolicited spam or message people without the consent required by law (including CAN-SPAM, GDPR, and applicable SMS/TCPA rules).
• Publish unlawful, infringing, deceptive, or harmful content.
• Impersonate others or misrepresent your affiliation.
• Attempt to break, overload, or reverse-engineer the Service.

You are solely responsible for obtaining any consents needed to email or text the people who join your drops.

DropQueue offers a free plan and paid subscriptions (Pro and Brand). Paid plans are sold and processed by Lemon Squeezy, our Merchant of Record, who handles billing, receipts, and applicable taxes.

Subscriptions renew automatically until cancelled. You can cancel anytime; your plan stays active through the end of the current billing period. Refunds are handled in line with our Merchant of Record's policies and applicable law.

Free drops display a "powered by DropQueue" badge. Removing the badge, unlocking unlimited drops, unlimited reward tiers, a wildcard draw, and a free yourname.dropqueue.cc subdomain require the Pro plan. Custom domains, custom page themes, A/B test teasers, and multiple stores are part of the Brand plan.

Drop creators may configure rewards (such as early access, discounts, free shipping, or exclusive items) for their top referrers. These rewards are set entirely at the creator's discretion and are a commitment between the creator and their fans — DropQueue is the platform only and takes no responsibility for the fulfilment, availability, or value of any reward. If you are a fan and a promised reward is not delivered, your recourse is with the brand that ran the drop, not with DropQueue.

The Service, including its software, design, and branding, belongs to DropQueue. These Terms do not grant you any right to our trademarks or to copy the Service.

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that it will produce any particular result for your launch.

To the maximum extent permitted by law, DropQueue will not be liable for any indirect, incidental, or consequential damages, or for any lost profits or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

You may stop using the Service at any time. We may suspend or terminate accounts that violate these Terms. On termination, your right to use the Service ends, and we may delete your data after a reasonable period.

We may update these Terms from time to time. Material changes will be reflected by the "Last updated" date above. Continued use after changes means you accept the updated Terms.

Questions about these Terms? Email hello@dropqueue.cc.

See also our Privacy Policy.